Effective Date: 2/13/2025

Welcome to Ponix! We are committed to protecting the privacy and security of our users’ information. This Privacy Policy outlines the types of information we collect from our users, how we use it, and the measures we take to protect it. By using Ponix, you consent to the data practices described in this policy.

Information We Collect

1. Personal Information: We collect personal information you provide to us when you register for an account, update your profile, use our services, or communicate with us. This information may include your name, email address, phone number, payment information, and any other information you choose to provide.
2. Location Information: To provide our services, we collect precise location data of your device when Ponix is running in the foreground (app open and on-screen) or background (app open but not on-screen) of your device.
3. Usage and Preference Information: We collect information about how you interact with our services, preferences expressed, and settings chosen. This includes your interactions with Ponix’s features, the pages and screens you access, and your search queries.
4. Device Information: We may collect information about the devices you use to access our services, including hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

How We Use Your Information

1. To Provide and Improve Our Services: We use your information to operate, maintain, and provide you with the features and functionality of Ponix, to communicate with you, and to personalize your experience. We also use the information to improve our services, including through research and data analysis.
2. For Safety and Security: We use your information to enhance the safety and security of our services, including verifying user identity, preventing fraud, and ensuring the appropriate use of information.
3. For Customer Support: We use your information to resolve technical issues you encounter, respond to your requests for assistance, and repair and improve Ponix.
4. For Marketing and Promotions: We may use your information to send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Ponix or partner campaigns and services).

Sharing of Your Information

We may share your information with third parties in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• With Business Partners: We may share your information with our business partners in connection with offering you co-branded services, selling or distributing our services, or engaging in joint marketing activities.
• For Legal Reasons: We may share your information if we believe in good faith that this is necessary to comply with a legal obligation, protect and defend our rights or property, protect the safety of our users or the public, or protect against legal liability.

Your Choices and Rights

You have certain rights regarding the personal information we hold about you. These may include the right to access, modify, or delete the personal information we have collected from you. You can manage your account settings in Ponix to update, correct, or delete the information you have provided to us. To request a full account deletion, please send a support ticket stating that you’d like to have your account information deleted. All accounts that have been inactive for more than 90 consecutive days will have their information automatically deleted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ponixfarms.com.